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General Manager 6 - Food & Nutrition
Washington, DC · Hospitality/TravelGeneral Manager 6 - Food & Nutrition
Position Overview
Our Client is seeking an experienced Senior Area General Manager - Food to lead daily operations for our food team at MedStar Washington Hospital Center located in Washington, DC
If you have extensive experience in a healthcare environment - you are encouraged to apply now!
MedStar Health is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. MedStar is recognized regionally and nationally for excellence in medical care. MedStar Health’s patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service. This is a 900-bed hospital where the GM will lead the entire Food & Nutrition operations including patient meal services, retail, doctors lounge and catering.
Strong Operations, Finance, Patient, Retail, and Client Relations are essential for success in this role. A true commitment to Nursing Relationships and the Patient Experience is needed. Staff development, engagement, and understanding of regulatory compliance in DC a plus.
We are looking for candidates who will:
Position Summary
Position Overview
Our Client is seeking an experienced Senior Area General Manager - Food to lead daily operations for our food team at MedStar Washington Hospital Center located in Washington, DC
If you have extensive experience in a healthcare environment - you are encouraged to apply now!
MedStar Health is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. MedStar is recognized regionally and nationally for excellence in medical care. MedStar Health’s patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service. This is a 900-bed hospital where the GM will lead the entire Food & Nutrition operations including patient meal services, retail, doctors lounge and catering.
Strong Operations, Finance, Patient, Retail, and Client Relations are essential for success in this role. A true commitment to Nursing Relationships and the Patient Experience is needed. Staff development, engagement, and understanding of regulatory compliance in DC a plus.
We are looking for candidates who will:
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- Have oversight of day-to-day operations.
- Deliver high quality food service.
- Achieve company and client financial targets and goals.
- Develop and maintain client and customer relationships.
- Develop strategic plans.
- Create a positive environment.
- Ensure Client’s Standards are met.
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- Has a work history demonstrating strong leadership skills, as well as previous supervisory experience and the ability to work collaboratively.
- Has General Manager Food & Nutrition leadership experience in a healthcare environment.
- Has experience managing in a union environment.
- Has outstanding client relationship skills and strong financial acumen.
- Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service.
- Can demonstrate the ability to prioritize tasks and exhibit flexibility to take on additional responsibilities as needed.
- Can demonstrate working knowledge of Client’s Food Management Systems (FMS) and Market Connections (MSC) and is proficient in computer skills and report management experience.
Position Summary
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- Directs all contract management service operations at a single account/unit. Maintains customer satisfaction and good public relations. Manages through managers and is accountable for the contract. Senior-most person assigned to an account, may have multiple clients and/or satellite locations.
- Provides local leadership and strategic direction while developing team for new and emerging business solutions that sustain growth in the day-to-day operations.
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- Directs all contract services.
- Oversees management/administrative team who are responsible for special functions, cash control and payroll.
- Customer and client satisfaction
- Drives growth
- Financial management
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- Basic Education Requirement - Bachelor’s